How Alerts911
Medical Alert Systems Works

Our medical alert systems are easy to use. Just press the help button, tell the agent about your emergency, and we’ll send help fast. Even if you can’t speak, we call your list of responders and stay on the line until help arrives.

Step 1:

Press Your Medical Alert Button

In the event of an emergency, simply press the button on your pendant, wristband, base unit, OR use your voice to call for help, with the voice activated device.

Step 2:

Connect With an Emergency Operator

A highly trained and certified operator in our US-based emergency response center will come on the line, ready to help you with your emergency.

Step 3:

Immediate Help

Our US-based operators will assess the situation and contact emergency services and / or a loved one. Even if you cannot speak, help will be on the way.


On-the-Go Freedom

Light weight, 4G LTE and works everywhere you go


GPS and WiFi** Location Technology
This mobile device can go anywhere you go. Powered by 4G LTE on the nations largest cellular network, you can get help wherever you are.


100% US Based Monitoring Center
In the event of an emergency, connect quickly and easily to one of our US-based accredited monitoring centers. Our agents are highly trained and we support over 200 languages. 

Enhanced, Two-way Communication
Advanced built-in two-way speaker and microphone provides crisp and clear communication, connecting you to our 24/7 US-based monitoring center.


Care4Mom App
This easy to use App allows you to locate a misplaced device, check on battery life, and update personal information like allergies and medications. 


The lightweight and attractive On-the-Go Freedom medical alert has nationwide coverage on one of America’s largest 4G LTE mobile cellular networks, included with any mobile plan. It is a great option for anyone who wants the freedom to go anywhere in the country and remain protected. It provides quick access to our emergency call center at the push of a button. With available *Fall Detection Technology, this high-tech device remains super easy to use. 

*Does not detect 100% of falls - you should always press your button if you need help
** WiFi enabled device available on models as of January 2019.


Home Essential Console

Attractive, sleek and beautifully engineered 

In-Home Landline or Cellular 
Features high-quality audio for crystal clear communication with our 24/7 US Based monitoring center.


Beautifully Designed
Modern, attractive and compact design that looks great anywhere in your home.

1300 ft Coverage Area
The Home Essential console has a range equivalent to more than the Empire State building from top to bottom or four football fields! 


Easy to Use
Set up is easy, quick and requires no tools.

This sleek and attractive Home Essential Series console has an amplified built-in speaker with adjustable volume. Included is an extremely lightweight wearable medical alert help button that can communicate with the console up to 1,300 feet away. Also available with *Fall Detection technology and our Voice Activated Console accessory.  

*Does not detect 100% of falls - you should always press your button if you need help

Help Button

Attractive, lightweight and comfortable medical alert button that can be worn around your neck or wrist. Available with fall detection

Lightweight Wearable Pendant 
This lightweight pendant is optimized to reduce false alarms and is available with fall detection technology.



Beautifully Crafted
Attractive and comfortable design can be worn around your neck or on your wrist, either way, 24/7 safety never looked so good!

Long Lasting Power & Range
Our help buttons last up to 5 years and have a lifetime battery replacement at no cost to you. Wear it anywhere in and around your home with an incredible range of 1300 ft from the console, equal to over 4 football fields! 


100% Waterproof
Our help buttons are completely waterproof so you can be protected wherever you go. Since 80% of senior falls happen in the bathroom you can safely wear it in the shower or bath. 


This sleek and stylish help button can communicate with the Home Essential Series console up to 1,300 feet away. The Help Button can be worn with a wristband or pendant option, but only a pendant if selecting available *Fall Detection Technology. This is because falls are most accurately detected when the technology is worn close to the body, specifically by the breastplate.  

*Fall Detection Technology does not detect 100% of falls - you should always press your button if you need help.


Voice Activated Console

Works with our Home Essential Series and can be placed anywhere in your home

Voice Enabled
Can’t reach your button?  just say “Call 9-1-1, Call 9-1-1” to connect and communicate with our monitoring center.


Can be placed up to 2296 feet away from base unit to extend the range of coverage.

Pull-Cord Feature
Use this convenient pull cord to connect to our monitoring center.


Water Resistant and Compact
Unobtrusively place in high-risk areas like the bathroom, shower, and kitchen.

This compact voice activated accessory for the Home Essential Series has built-in wireless 2-way communication allowing you to press, pull or use your voice to contact our 24/7 monitoring center.  It allows you to receive emergency attention even in situations where you are unable to press or even reach your help button.  Multiple devices can be placed anywhere in the home (up to 10,000 sq ft. home) using an included desktop stand or wall mount. 

Our Happy Customers

“The folks at Alerts911 were reliable, friendly, and very helpful. Their products are easy to use and help give me and my family peace of mind”

“They saved my mother’s life. She fell in the bathroom. The ambulance arrived there in minutes and they took her to the hospital. They called me to let me know what was happening. It was the best purchase I ever made for my mom.”

“Very pleased with the service we received from Alerts911. The equipment was simple to connect. The customer service dept is open 24 hours a day and was very helpful. They get 2 thumbs up from me.”

“The device is very lightweight. It easily hangs around my neck and is around the weight of a golf ball. Don’t even notice that I am wearing it. Even better no annoying blinking light.”

“The medical alert that my dad uses is very reliable and is very easy to use. He fell last week and it alerted all of us of his condition.”

100 E Linton Blvd Suite 206A
Delray Beach FL 33483

Toll Free - 800-878-0290

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