24/7 Protection with Alert911’s Monitoring Services
In an emergency, you need a quick response when you use your medical alert system. And that’s exactly what you’re guaranteed to receive with Alerts911.
A UL Certification recognizes our continual dedication to safety and reliability.
Electronic Security Association
Being a member of the ESA acknowledges our commitment to providing excellent service in emergencies.
Factory Mutual Approvals
Being FM Approved means that any emergency services we dispatch meet their standards.
The Monitoring Association
A TMA Five-Diamond Certification signifies that all of our operators have received intensive training.
100% US Based Monitoring Center
Our monitoring centers are located in the US. We have two centers for redundancy and reliability in Greenville, SC and Novi, MI. A US based center avoids typical outsourcing language barriers that can make it difficult to receive a fast response when you use your medical alert device. Even if you speak a language other than English or Spanish, our emergency operators will still be able to communicate with you using a translation service.
Our emergency response operators are the most highly qualified and extensively trained in the industry. They are all certified by the Security Industry Association. They undergo stringent pre-screening, a 6-week rigorous training program, and continuing education to consistently improve and update their skills. Critical event and adverse situational training keep these specialists prepared to provide unsurpassed service.